Recall policy:
With the order you confirm that you really want the bike/e:bike. You have the opportunity to test many models extensively before purchase. A return/cancellation or a later exchange is not possible.
Collection:
Bikes from stock are usually ready for collection within 10-15 working days from order, depending on the workload of the workshop. Bikes which are not yet in our warehouse will be provided as soon as possible after receipt from the manufacturer.
Payment:
is made via bank transfer before or in cash upon collection.
Warranty:
-Test bikes under current manufacturer's warranty, but at least 1 year from purchase for electronics and mechanics. Warranty on battery 2 years from 1st time putting into service. After these two years, the battery is no longer under warranty.
-applicable are the manufacturer's warranty conditions valid at the time of purchase.
Furthermore applicable law:
The Swiss Code of Obligations (OR) applies.